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Контрольная по Деловому английскому языку Вариант №4

Тема: Контрольная по Деловому английскому языку Вариант №4

Раздел: Бесплатные рефераты по английскому языку

Business English
Variant 4 (Начальная буква студента: Р, С, Т, У, Ф)
I. Fill in the arrival card:

Fill in the gaps
: Good Afternoon, Abernathy and Jones, how may I help you?

Ms. Zellinger: Yes, I would like to speak to Joseph Abernathy, please.

Receptionist: I'm sorry, Mr. Abernathy is out of the office³ at the moment⁴.

Ms. Zellinger: Do you know when to expect him?

Receptionist: I should be back about 3:00. Would you like to leave a message?

Ms. Zellinger: Yes. My name is Belinda Zellinger.

Receptionist: Is that Z-E-L-I-N-G-E-R⁶?

Ms. Zellinger: It's with two L's.

Receptionist: Okay, and may I tell him what this is in regards to?

Ms. Zellinger: Well, it's a rather personal matter...⁹

Receptionist: That's okay. How can he reach you, Ms. Zellinger?

Ms. Zellinger: At 555-4857.

Receptionist: 555-4857. Fine. I will give him the message as soon as he returns¹².

Ms: Zellinger: Thank you very much.

Receptionist: You are welcome. Goodbye.

You should write a business letter.

You have bought a mobile phone in a tax-free shop just a few days ago, and it doesn’t work properly.

Task: Write a letter to the manager to complain about it and ask him to solve the problem.

Begin your letter as follows: Dear Sir/Madam

Marina Smirnova

5 Daisy Street Art. 117

New York 1113

10 September 2013

The Manager

11 Fust Street office 12

New York 11133

Dear Sir,

I am writing to express my dissatisfaction with a mobile phone that I purchased in your shop just a few days ago which was not functioning properly.The first malfunction I noticed was when I tried to make a call, the network signal was not detected. In addition to that, sometimes the mobile phone is getting switched off automatically when I make a call. Moreover, the mobile battery needs to be charged everyday for minimal use.

I insist that you replace the not functioning mobile and send me a new one. I believe this matter deserves your urgent attention.

Yours faithfully,

You should write a memorandum.

Your company will hold its annual Dinner and Dance (D&D) party soon. Due to the

recession(poor business climate), the D&D would be scaled down. Your boss has asked you to write a memo to all staff and inform them of the upcoming D&D function.

Task:

Write a memo to your company staff. Ensure that your message is clear, concise, courteous and complete. Include in your memo:

1.Date, location and duration of the D&D.

2.A map on how to get to the D&D location.

3.Some information on the activities that they can expect.

Some information that you might need.

Date: 3 December 2013

Venue: Orchard Parade Hotel Ballroom

Duration: 7-11pm

Activities(some suggestions):

•Lucky draws

•International Buffet spread

•Singapore Idol (Karaoke competition)

•Magic Show

•Gurmit Singh aka PCK(the emcee)

For the staff of Company

From: Manager

Date: 03/12/13

Subject: annual Dinner and Dance (D&D)

Dear staff!

The government of company reminds you, that hold annual Dinner and Dance (D&D) will be on 3 December 2013 in Orchard Parade Hotel Ballroom since 7pm till 11pm.

There are some suggestions about necessary things:

• Lucky draws

•International Buffet spread

•Singapore Idol (Karaoke competition)

•Magic Show

• Gurmit Singh aka PCK(the emcee)

To get to the venue of the annual charity Dinner and Dance (D & D) can be by public transport or taxi.

We will be happy to see you at the annual charity Dinner and Dance (D&D)!

Thank you for attention!

Your faithfully,

Manager Marina

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